Frequent questions

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  How do I claim medical expenses?
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  What shoud I do if I need assistance?
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  How can I pay for my insurance?
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  How do I subscribe ?
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  What does my credit card insurance cover?
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  Am I covered when I drive a vehicle?

General information

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  Who is this policy suited to?
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  Why subscribe to travel insurance?
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  What does my credit card insurance cover?

Subscription

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  How can I pay for my insurance?
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  How do I subscribe ?
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  Can I change the dates of my policy?

The Benefits of the Cap Assistance 24/7

Coverage Area

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  In which countries am I covered?

Luggage Benefits

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  What does the luggage benefit cover ?
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  What is the late arrival of luggage benefit ?
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  How is calculated the dilapidation?

Medical Expenses

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  What does the medical expenses benefit cover?
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  Is there a waiting period ?
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  Which sports are not covered by the insurance?

Repatriation Assistance

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  What does the repatriation benefit cover?
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  What is the early return benefit?
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  What is the close relative visit benefit?
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  What is not covered by the repatriation assistance?

Trip Cut Short

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  What is the “trip cut short” benefit?

Civil Liability

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  Am I covered when I drive a vehicle?
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  What is the Civil Liability benefit ?
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  Am I covered as a tenant when I rent an apartment?

Cancellation Option

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  What is the cancellation benefit?

Reporting an incident

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  How do I claim medical expenses?
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  What shoud I do if I need assistance?
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  How do I report my “trip cut short”?
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  How to report a civil liability accident?
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  How to make a cancelation claim?
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  How to make a claim regarding the “Luggage insurance”?
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  How can I declare a delayed luggage?
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  How can I declare a delayed flight?
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  How to make a claim regarding “Flight Missed”?