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Chapka travel Insurance

First of all, you must make a claim with the airline with which you travelled. You must wait until your baggage has been delivered to you before making a claim (to confirm that your baggage was delayed, not lost). 


You must submit your claim online, at https://www.chapkadirect.com/sinistre, and send us the following documents: 

    • the claim form submitted to the airline; 
    • the delivery note (a document which proves that your baggage was delayed); 
    • invoices or receipts for essential necessities purchased
    • your bank account identification slip;
    • your plane ticket

This answer only relates to: Cap Assistance 24/7.