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What to do in case of incident ?

CAUTION : if medical assistance or hospitalization is needed, you must FIRST call assistance before taking any action.

For other claims, you usually have 5 days to complete your report.

 

Please indicate below your subscription number (6 digits) and key (3 letters). You will find this information in the certificate and/or assistance card that we have sent you upon subscription.



NB: do not use "policy" or the "assistance agreement" number : this information does not allow us to identify your contract.

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