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Chapka travel Insurance

covid-19.png Covid-19 - What is covered by your policy?


What is covered :

  • Cancellation due infection by Covid-19 before travel,
  • Cancellation due to quarantine (justified by a positive test) before travel,
  • Cancellation following hospitalisation or death of a family member affected by COVID-19,
  • Medical and hospitalization costs if you are infected with Covid-19 at destination and medical repatriation if recommended by the medical assistance,
  • Extension of stay on-site if you are ill due to Covid-19 at destination,
  • Early return if a family member in your home country is hospitalized or deceased due to Covid-19,
  • Trip interruption expenses due to infection of Covid-19 within the terms of the policy.

What is not covered : 

  • Cancellation due to travel restrictions as a direct result from a sanitary event (including a pandemic, even Covid-19), known to the World Health Organization at the time of booking the trip. These may include: lockdown, closed borders/airports and destination,  imposed quarantine at destination, 
  • Cancellation due to illness without a medical certificate from the treating medical practitioner,
  • The cost of the mandatory PCR test in order to get to your holiday destination,
  • Quarantine at destination,
  • Trip interruption if my destination or holiday location (hotel, resorts…) are on lockdown or a declared state of emergency,
  • Medical repatriation because I am blocked at my destination because of a generalized lockdown (closure of borders, airports, lack of transportation…). 


Important : 

  • The cancellation reasons listed above are only covered by your Cap Assistance policy if you have subscribed to the cancellation option.
  • The insurance certificate sent to you automatically once you have subscribed mentions the coverage of Covid-19 (in the limits of your contract) 

This answer only relates to: Cap Assistance 24/7.