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 Covid-19 - What is covered by your policy?

 

What we cover:

  • Cancellation in case of infection by Covid19 before travel,
  • Cancellation due to quarantine before travel,
  • Cancellation for denied access to transportation due to temperature control (or any other sanitary control) by local authorities or the transport company. 

 

What we do not cover:

  • Cancellation due to travel restrictions as a direct result of the World Health Organization declaring a pandemic, including Covid-19, or any known event at the time of the holiday purchase.
  • Cancellation due to illness without a medical certificate from the treating medical practitioner.
  • The refund of all or part of the trip which was totally or partially refunded byt the travel organizer or by the transport company however the type of refund (transfer, cash, advance, voucher…).

 

This answer only relates to : Cap Cancellation.
If you have any questions about a different contract : Contact us .

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