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What does the policy cover?


The policy will cover you if you have to cancel (or change) your trip for a reason stated in the policy or for a sudden, unforeseeable, justified reason beyond your control.

Bear in mind that the policy does not cover situations that you were aware of when you took out your policy. 


Here are some examples:



    • my boss changes my holiday dates at the last minute despite having approved them
    • I break a leg one week before I am due to leave
    • I am suddenly audited by the tax authorities
    • my dog is involved in a road accident the day before my trip
    • I have earache and cannot fly
    • my passport is stolen 2 days before I am due to leave
    • I miss my plane because my train got stuck in the middle of nowhere
    • one of my uncles dies suddenly
    • my replacement at work is ill



    • I no longer wish to travel and prefer to stay in Paris in the rain
    • my girlfriend has left me and I am too sad to travel alone
    • I didn’t hear my alarm clock
    • I forgot to renew my passport on time
    • I forgot to have my vaccinations
    • I purchased my trip without having asked my boss if I could take time off, and my boss has refused to allow me to do so
    • the airline with which I am due to fly is on strike (in this case, the airline is duty bound to reimburse you for your flight)  
    • the tour operator cancels the trip (the tour operator is duty bound to reimburse you) 


This answer only relates to : Cap Cancellation.
If you have any questions about a different contract : Contact us .

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