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I must see a dentist, how can I get my refund with the Cap Working Holiday?

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In case of emergency dental care, you can see the dentist of your choice, pay the invoice, and forward us the following documents to get your refund:


  • Medical questionnaire filled out by the dentist
  • Invoices for the expenses incurred (dentist and pharmacy)
  • Copy of your WHV visa (only for the first refund claim)
  • Your account details (only for the first refund claim)


Send the scanned documents by email to
Keep the originals. The insurer can request to sight them.

This answer only concerns : Cap Working Holiday.
If you have any questions about a different contract : Contact us .

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