You must report your claim within 10 days of becoming aware of the event by sending the following documents:

- The name, surname and address of the person who caused the accident, the victims and any witnesses;
- Policy number; any information or document necessary to know the facts
and any correspondence or documents that would be of interest to the claimant;
- A detailed explanation of the circumstances surrounding the incident (photographs and videos)
- Any summons, summons or other correspondence received from a third party;
- Full details of witnesses, if possible by providing written statements.

You must report the incident online indicating your policy number : https://www.chapkadirect.com/sinistre