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Chapka travel Insurance

Should you need assistance or repatriation, and before incurring any expenses, please contact the assistance platform which is available 24 hours a day, 7 days a week, to the following number :


An assistance consultant will handle your request.

You will need to provide the following information:

  • Your first name and last name
  • Where you are staying
  • Your policy number
  • A contact number where the consultant can call you
  • The type of assistance you require

 You can also call the assistance team (free of charge) via your insured space or by using the Chapka application.

This answer only relates to: Cap Assistance 24/7.