As a broker, our job is to defend our policyholders against insurance companies.
If you disagree with a decision of the assistance desk, the claims manager or one of our advisers, you can take action by writing to email@example.com.
Our complaints department will review your case and contact you to review your situation. We will try to find the best solution to defend you.
This answer only relates to: Cap Mission, Cap Group, Cap Annual Assistance.