Insurance premium are usually non-refundable.
However, if you still benefit from at least 3 months of cover and you have not incurred any expenses during your trip (any claimable loss), we can refund the insurance premium of the unused months on a pro rata basis.
You must have returned to your main country of residence and email us within the next 5 days following your return – passing that date, your date of request will be considered as the termination date of your insurance.
You have to make a written request (by email it's ok).
- Copy of you return ticket
- Copy from the page of your passeport with the Custom stamp
If the month has already begun, it will be non-refundable.
30 euros of management costs will apply.
Contact us by email email@example.com. Don't forget to indicate your membership number (6 numbers)
This answer only relates to: Cap Adventure.