Renewing your insurance is simple and fast!
Connect to our website and proceed with the new subscription online, indicating the new cover dates. As soon as the subscription is validated, you will receive your insurance policy as well as the various documents proving your new subscription by email (just like for the first subscription).
Beware of not having any gap in your cover between the first and second policies.
Indeed, if you claim medical expenses and the pathology manifests before the second policy effective date, the insurer will refuse to cover it and a waiting period will apply. For example:
You renew your contract when you are abroad and there is no gap between the first and the second policy:
No waiting period applies so you would be covered from the first day
You renew your contract when you are abroad and there is any gap in cover:
We send you two emails before the end of contract for you to not forget to renew. Anyway, if you forget and there is a gap between the end of one contract and the beginning of the new one, a 12-day waiting period applies.
This answer only relates to: Cap Adventure.