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Can I get a refund of my Cap Schengen insurance premium if my visa is not granted?

Yes, if the insurance contract hasn’t started yet, you can get a refund of your insurance premium upon presentation of the proof of refusal from the embassy or consulate. A fifteen-euro fee will be kept.

You must send us an email to Please indicate your contract number and attach proof of refusal.

Keep in mind that you have to send us the proof of refusal before the date of start of your insurance contract.


This answer only relates to : Cap Schengen.
If you have any questions about a different contract : Contact us .

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