Who decides if you should be repatriated?
This decision is solely made by the insurance company medical assistance team. The team will organise and cover the repatriation costs.
Should assistance or hospitalisation be required, it is imperative you contact the assistance platform as soon as possible. The assistance platform is available 24 hours a day, 7 days a week.
Their contact details were sent to you by email at the time of subscription.
Beware: If you come home by your own means and without prior approval from the insurance company, you will not be refunded.