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Chapka travel Insurance

In the policyholder area, you can find all the documents relating to your policy, such as :


- Your policy certificate

- Your signed and stamped insurance certificate

- The assistance card with the emergency contact number

- The General Terms and Conditions of your policy

- Table of cover, including reimbursement limits

- The "What to do in the event of a claim" form

- The medical questionnaire to be completed by your doctor, if applicable


You can also :


- Report a claim

- Follow the progress of your claim and your reimbursements

- Contact the assistance centre (free call using the Chapka smartphone application)

- Consult the FAQ for your policy

- Contact Chapka customer service.


By downloading the Chapka application, you have everything you need on your phone in the event of a problem!

This answer only relates to: Cap Assistance 24/7, Cap Annual Assistance, Cap Adventure, Cap Explorer, Evaneos Insurance, Cap Student, Cap Working Holiday, Cap Tempo Expat, Cap Volunteering.