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Chapka travel Insurance

You must file a claim with the airline within 24 hours of the incident. Then, you must declare your claim online within 5 working days of the event by attaching the following documents:

  • Proof of your claim to the airline, the damage or irregularity report provided by the airline
  • Proof of reimbursement or refusal to pay by the airline
  • The nominative purchase invoice for the lost or damaged personal effects
  • The boarding pass
  • A copy of the airline ticket

Report your claim online (but keep all originals):


This answer only relates to: Cap Group, Cap Annual Assistance.