If you are hospitalised following an illness or accident that puts an end to your trip, we will organise and pay for your repatriation to your home or the nearest hospital. To do this you need to contact the assistance centre (available 24 hours a day, 7 days a week) as soon as possible.

Please provide the following information when you call:

- Your insurance policy number (on your insurance certificate)

- Your location

- The telephone number where you can be reached easily and quickly.

- The nature of the assistance you require

Repatriation is decided by the medical advisers of the assistance centre. If you refuse their decision, all your cover will cease.

To retrieve the assistance center telephone number for your contract, scroll down the list below (a call to the wrong center will not be processed):

Download the Chapka app and make your life easier: find all your documents, call assistance free of charge, schedule a medical teleconsultation, declare your claims and make your reimbursement requests, all with a simple internet connection!