We will pay for your return ticket to your country of origin in the event of :

• Serious and unforeseen hospitalisation of your spouse, direct ascendants or descendants, brother or sister, father-in-law or mother-in-law.
• Death of your spouse, direct ascendants or descendants, brother or sister, father-in-law or mother-in-law.

As soon as you are informed of the situation, contact the assistance centre (available 24 hours a day, 7 days a week). They will book the plane ticket that will allow you to return to your country of residence.

Please provide the following information when you call:

• Your insurance policy number (on your insurance certificate)
• Your location 
• The telephone number where you can be reached easily and quickly 
• The nature of the assistance you require 
• Under no circumstances should you book the plane ticket yourself

To retrieve the assistance center telephone number for your contract, scroll down the list below (a call to the wrong center will not be processed):

Download the Chapka app and make your life easier: find all your documents, call assistance free of charge, schedule a medical teleconsultation, declare your claims and make your reimbursement requests, all with a simple internet connection!