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Contact usRenewing your insurance is quick and easy!
If your Au Pair stay is extended, you may renew your insurance by taking out a new policy with new dates of cover. This renewal is made through a new subscription and does not constitute an extension or continuation of the original policy.
As soon as your subscription is validated, you'll receive an e-mail with a link to your policyholder area. From your policyholder area, you can access all the useful documents relating to your policy.
Please note: the new contract must follow the end date of the previous one to the exact day (if your first contract ends on 20 March, the next one must begin on 21 March).
Maximum renewal period.
You can renew your insurance for a period between one month and one year. If you wish to renew for less than three months, please contact us by e-mail or telephone.
You cannot be covered for more than 24 months (2 years).
For example, if you have already taken out a one-year policy, you may take out a new policy for a maximum period of one additional year. Beyond a total coverage period of 24 months, the insurer will no longer cover any expenses.
Please note: Expenses incurred during your first contract cannot be reimbursed under your new contract, as they will be considered pre-existing expenses.
Example: I see a doctor on 31/12 who advises me to consult a specialist. As my policy ends on 01/01, any costs incurred after that date for the same condition will not be covered under the new policy (or under the previous policy, which has ended).
This answer only relates to: Cap Academy, Cap Au Pair.
