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I lost the document pertaining to my insurance, what can I do?


Don’t panic!

Let us know by email or by phone on +33 1 74 85 50 50 (Monday to Friday, from 9h to 19h French timezone)

We will resend you the insurance policy by email.

Tip: When you subscribe, forward the email to a close relative. Better two people in the know rather than one!


If you lost the medical questionnaire, you can download it here:



This answer only relates to : Cap Working Holiday, Cap Student, Cap Volunteering, Cap Au Pair, Cap Adventure, Cap Tempo Expat.
If you have any questions about a different contract : Contact us .

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