Frequent questions

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  How do I subscribe ?
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  How can I renew my insurance ?
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  A family member has passed away or been hospitalized, I wish to come back to my home country, what should I do?
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  Are there any supporting documents to be submitted at the time of subscription?
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  I have to go to the doctor’s, how do I get a refund?
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  If I come back early, can I get a refund?

General information

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  Who is the Cap Working Holiday France for?
• 
  Why subscribe to Cap Working Holiday France?
• 
  Covid-19 - What's covered by your policy?

Subscribe to Cap Working Holiday France

• 
  How do I subscribe ?
• 
  How can I renew my insurance ?
• 
  Are there any supporting documents to be submitted at the time of subscription?
• 
  If I come back early, can I get a refund?

Cover provided by Cap Working Holiday France

Medical expenses

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  Medical expenses benefit: what does it cover?
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  What are the main exclusions regarding medical expenses?
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  Is there a waiting period?

Luggage cover

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  What is the luggage cover?

Civil liability

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  Do I have a cover for the apartment I rent?
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  What is covered by the liability benefit?

Personal accident

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  What does the personal accident cover consist in?

Repatriation assistance

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  What is the money advance benefit?
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  Search and rescue benefit: what does it cover?
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  Do I get a refund in case of loss or theft of my identity documents?
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  I am hospitalized overseas, can a family member come see me?
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  What does the early return cover consist in?
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  What does the legal assistance benefit cover?
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  Assistance/repatriation: what does it cover?

Contract cover area

• 
  In which countries am I covered?

How to report a claim?

• 
  I need assistance, what do I do?
• 
  A family member has passed away or been hospitalized, I wish to come back to my home country, what should I do?
• 
  I have to go to the doctor’s, how do I get a refund?
• 
  How do I report a luggage claim?