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Chapka Assistance platform will talk to you 24 hours a day, seven days a week should a problem arise when you are far away from home: luggage, medical expenses, repatriation, loss of identification documents, need for a replacement driver, refund for a trip cut short… A simple call and our assistance platform will organise to help or refund you.
If you are travelling with kids, don’t worry, both young and old will be covered: pediatric teleconsultation, childcare in the event of hospitalization, pushchair covered in the event of theft or damage by the airline company …
If you wish to benefit from a cancellation insurance in addition to the assistance service, you can select the “all reasons” cancellation option.
You will be covered if your boss cancel your holidays at the last moment or if your kid has a ear infection the day before the departure!
Warning : You can suscribe to the cancellation option only if you’ve booked your trip less than 48 hours ago
Do you need an insurance subscription certificate? Once you have joined online, we will automatically send you the certificate by email.
Travelling to Russia, China or Algeria?
Most consulate will not require require the original certificate. Should it be necessary, we will mail it to you.
