How to report a personal accident?
Claims must be filed in writing within 5 days of the accident or as soon as you become aware of it and must mention the following:
- The causes, circumstances, nature and dates and place of the accident or death
- The medical certificate including the date of the first medical procedure, the detailed description of the nature of the injuries and treatment and any consequences.
- The hospitalisation certificate or the death certificate
- The names and addresses of the perpetrators and, if possible, witnesses and whether a statement or a report has been drawn up
You must declare your claim on-line at the site within five days, specifying your policy number
Or by post to the following address:
CHAPKA INSURANCE Claims Management
31 rue de la Fédération
+33 1 74 85 50 50
If you have any questions about a different contract : Contact us .
Back to the FAQ's table of content