How to report a personal accident?

Claims must be filed in writing within 5 days of the accident or as soon as you become aware of it and must mention the following:

• The causes, circumstances, nature and dates and place of the accident or death 
• The medical certificate including the date of the first medical procedure, the detailed description of the nature of the injuries and treatment and any consequences.
• The hospitalisation certificate or the death certificate
• The names and addresses of the perpetrators and, if possible, witnesses and whether a statement or a report has been drawn up

You must declare your claim on-line at the site within five days, specifying your policy number

Or by post to the following address:

CHAPKA INSURANCE Claims Management

31 rue de la Fédération

75015 PARIS

FRANCE

+33 1 74 85 50 50