General information

• 
  Who is this policy suited to?
• 
  Why subscribe to Cap Student ?
• 
  Does you credit card insurance cover you ?
• 
  Can I decline the student insurance offered by my french mutual ?
• 
  Can I subscribe the Cap Student insurance with a J1 visa?
• 
  Covid-19 - What's covered by your policy?

Benefits

Medical expenses

• 
  What does the medical expenses benefit cover?
• 
  Is there a waiting period?
• 
  What are the exclusions in medical expenses?
• 
  Whas does emergency dental coverage cover?
• 
  Which sports are covered?
• 
  What does the optical expenses benefit cover?
• 
  What is psychological assistance?
• 
  What is not covered by my policy?

Luggage benefits

• 
  What does the luggage benefit cover?
• 
  How is calculated the dilapidation?

Civil liability

• 
  What does the Private Life Liability benefit cover?
• 
  Am I covered when I drive a vehicle?
• 
  Am I covered as a tenant when I rent an apartment?

Daily allowance

• 
  What is the financial allowance benefit?

Individual Accident

• 
  What is the Personal Accident benefit?

Repatriation assistance

• 
  What does the repatriation benefit cover?
• 
  I am hospitalised overseas, can a relative come to my bedside?
• 
  What is the early return benefit ?
• 
  What is the money advance benefit?
• 
  What does the search and rescue benefit cover?
• 
  What does the legal assistance cover?

Incident during Travel

• 
  What does the travel incident benefit cover?

Policy coverage area

• 
  If I come back to my home country temporarily, am I covered by the policy?
• 
  Am I covered in other countries? What are the conditions?

Interruption of studies (in option)

• 
  Why choose the "Interruption of Studies" option ?

How to report an accident

Medical expenses

• 
  I must see a doctor, how can I get my refund?
• 
  I must see a dentist, how can I get my refund?
• 
  I lost the medical questionnaire, where can I find it?

Repatriation assistance

• 
  What should I do if I am hospitalised?
• 
  I need assistance, what do I do?
• 
  A close relative is deceased or hospitalised, I wish to return, what should I do?

Luggage

• 
  How to report a problem with your luggage?

Individual Accident

• 
  How to report a personal accident ?

Subscription

How to subscribe

• 
  How do I subscribe ?
• 
  Can someone else subscribe for me?
• 
  Can I subscribe from overseas ?
• 
  How can I renew my insurance ?
• 
  Are there any supporting documents to be submitted at the time of subscription?

Subscription deadline and length of policy

• 
  What is the deadline for subscription?
• 
  Is there a minimum or maximum duration?
• 
  I don't know how long I will stay abroad, which duration should I choose for my policy ?

General information about my insurance policy

• 
  Do I need to send back signed documents?
• 
  I lost the document pertaining to my insurance, what can I do?
• 
  I need an insurance certificate, how quickly can I get it?

Payment

• 
  How can I pay for my insurance?
• 
  Can someone else pay for me?
• 
  Can I pay the insurance premium in instalments?

Cancellation

• 
  If I come back early, can I get a refund?
• 
  Can I get a refund for my policy before my departure

L'Espace Assuré

• 
  What's the policyholder area?
• 
  How do I access to the Policyholder's Area?